Offer
Provide additional details about the offer you're running.
FLASHSALE
Frequently Asked Questions (FAQs)
ORDERS & PAYMENTS
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay.
Q: Can I cancel or change my order after placing it?
A: We begin processing orders immediately to ensure prompt delivery, so changes or cancellations are not always possible. Please contact us as soon as possible at support@Minikajewelry.com.
SHIPPING & DELIVERY
Q: Do you offer international shipping?
A: Yes, we ship worldwide. Shipping fees and delivery times vary by location and will be calculated at checkout.
Q: How long will it take to receive my order?
A: Orders typically ship within 2–3 business days. Delivery within the U.S. usually takes 3–7 business days. International orders may take 7–21 business days, depending on customs.
Q: How can I track my order?
A: Once your order ships, you will receive an email with a tracking link so you can follow its journey.
RETURNS & EXCHANGES
Q: What is your return policy?
A: We accept returns within 10 days of delivery for unworn, undamaged items in their original packaging. Custom or personalized pieces are final sale.
Q: How do I start a return?
A: To initiate a return, email us at support@Minikajewelry.com with your order number and reason for return. We’ll guide you through the next steps.
PRODUCT INFORMATION
Q: What materials do you use in your jewelry?
A: We use high-quality materials, including sterling silver, 14k or 18K gold, gold vermeil, and ethically sourced gemstones. Each product page includes detailed material information.
Q: Is your jewelry hypoallergenic?
A: Yes, our pieces are designed to be skin-friendly. We avoid using nickel and other common irritants in our jewelry.
Q: How should I care for my jewelry?
A: To keep your jewelry shining, store it in a dry place, avoid direct contact with water or perfumes, and clean it gently with a soft cloth.
CUSTOMIZATION & SIZING
Q: Do you offer custom or personalized pieces?
A: Yes! We offer custom engraving and bespoke design options. Please contact us for details.
Q: How do I know my ring size?
A: We have a sizing guide available. You can visit a local jeweler to get an accurate measurement.
OTHER QUESTIONS
Q: Do you offer gift wrapping?
A: Yes, all orders come in our signature packaging, and you can add a personalized gift note at checkout.
Q: Is your packaging eco-friendly?
A: We’re proud to use sustainable and recyclable packaging materials whenever possible.
Q: How can I contact you?
A: You can reach us anytime at support@Minkajewelry.com or through our Contact Us page. We typically respond within 24–48 hours.